add or remove programs 44 - What Is AgentTray.exe? Is It A Virus Or Malware? How To Fix?

What Is AgentTray.exe? Is It A Virus Or Malware? How To Fix?

What is AgentTray.exe?

AgentTray.exe is an executable exe file which belongs to the Windows process Backup Manager Agent which comes with the Sofware developed by Developerinabox.

The .exe extension of the AgentTray file specifies that it is an executable file.

Malware and viruses are also transmitted through exe files. So we must be sure before running any unknown executable file on our computers.

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We will check if the AgentTray file is a virus or malware? Whether it should be deleted to keep your computer safe? Read more below.

Is AgentTray.exe safe to run? Is it a virus or malware?

Let’s check the location of this exe file to determine whether this is a legit software or a virus. The location of this file is mentioned below.

File Location : C:Program FilesAgent

To check whether the exe file is legit you can start the Task Manager. Then click on the columns field and add Verified Signer as one of the columns.

Now look at the Verified Signer value for AgentTray.exe process if it says “Unable to verify” then the file may be a virus.

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File Name AgentTray.exe
Software Developer Developerinabox
File Type exe
File Location C:Program FilesAgent
Software Acer Backup Agent Service


If the developer of the software is legitimate, then it is not a virus or malware. If the developer is not listed or seems suspicious, you can remove it using the uninstall program.

How To Remove or Uninstall AgentTray.exe

To remove AgentTray.exe from your computer do the following steps one by one.

  1. If the file is a part of a software program, then it will also have an uninstall program. Then you can run the Uninstaller located at directory like C:Program Files>Developerinabox>Backup Manager Agent orAcer Backup Agent Service >AgentTray_uninstall.exe.
  2. Or the AgentTray.exe was installed using the Windows Installer then to uninstall it Go to System Settings and open Add Or Remove Programs Option.
  3. Then Search for AgentTray.exe or the software name Acer Backup Agent Service in the search bar or try out the developer name Developerinabox.
  4. Then click on it and select the Uninstall Program option to remove AgentTray.exe file from your computer. Now the software Acer Backup Agent Service program along with the file AgentTray.exe will be removed from your computer.
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Frequently Asked Questions

How do I stop AgentTray process?

In order to stop the agenttray.exe process from running you either have to uninstall the program associated with the file or if it’s a virus or malware, remove it using a Malware and Virus removal tool.

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Is AgentTray a Virus or Malware?

As per the information we have the AgentTray might be a virus or malware because even a good file might be infected with malware or virus to disguise itself. So follow our tutorial above to check it.

Is AgentTray causing High Disk Usage?

You can find this by opening the Task Manager application ( Right-click on Windows Taskbar and choose Task Manager) and click on the Disk option at the top to sort and find out the disk usage of AgentTray.

Is AgentTray causing High CPU Usage?

You can find whether AgentTray is using Full CPU by opening the Task Manager application. Now find the AgentTray.exe process and check the CPU usage percentage.

Is AgentTray causing High Network Usage?

If the AgentTray has High data Usage, you can find this by opening the Task Manager windows app and find the AgentTray.exe process and check the Network Usage column percentage.

How to check GPU Usage of AgentTray?

To check whether the AgentTray is causing high GPU usage, open the Task Manager window and look for the AgentTray process in the name column and check the GPU usage column.

I hope you were able to learn more about the AgentTray.exe file and how to remove it.

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Let us know in the comments below if you face any other AgentTray issues.